Customs Terms
Custom Orders include up to 3 items of your choice in a print of your choice on a fabric base of your choice. (Outfit/set counts as 2 items)
I will not re-create anything made by another shop. Do not send me photos asking me to make something another shop has made. Sending me photos of previously sold GG items is ok, although I cannot guarantee I will remake it, especially if it was sold as OOAK item.
The $20 retainer ensures you are serious about a GG custom and that my time will not be wasted discussing and planning your custom order. The $20 retainer amount will be deducted from your overall invoice. Final payment must be made within 48 hours of paying the retainer. In the event you do not follow through on final payment within the specified timeframe, the retainer will not be refunded. Once you have purchased your spot, please comment on the customs thread in our Facebook group: your order number and what items/prints you'd like. You can also send me an email or message on Facebook (ashley@ghoulgangshop.com) but please comment on the thread to let me know.
**Remember you have 48 hours once retainer listing is purchased to pay final invoice, so please stay in contact while we finalize everything.**
Please view payment options section on my website. There are several installment options if that is the payment method you prefer.
Fees:
All prices listed are base prices and include: 1 item with no add ons in either dbp or rib knit. Add ons such as mesh are available at an additional charge. (Example, if you want a mesh skirt, additional charge for the mesh fabric and the shipping cost to me will be applied to your invoice, if I need to order it). Other fabric bases besides dbp & rib may be available depending on your preference (such as bamboo, french terry, etc), but will be an additional charge.
Prints:
I have many seamless files for you to choose from (please check FB group albums), but if you want to buy a specific one and send it to me, that is an option as well! I will give you the names of some file shops if you're looking for something specific if I know where to find it, but I prefer you find your own file. If purchasing your own file, please make sure it says "seamless". I am not responsible for any misprints due to incorrect file format that you purchase and send to me.
If you have an exclusive file made that you want me to use, this file will only be used for your items and not in my shop. After your order is complete, the file will be deleted from my computer as well.
Once invoice is paid and fabric is ordered, no changes can be made to your order. I am available to answer questions about fit and sizing so please ask if unsure!
Disclaimers:
For customs, Ghoul Gang is open to many types of styles, not just spooky, but will not create any pieces with art work/people that go against Ghoul Gang's values and morals including but not limited to any policitian/art/artist/singer/pattern that Ghoul Gang's owner deems to depict or support racism, homophobia, sexism, and so on. By purchasing, I am agreeing not to ask for any of these types of items.
Turnaround time:
TAT for customs varies, but please plan for up to 8 weeks to be safe. If needing by a specific date, please make sure it is after the given TAT, or ask if it's possible by a certain date. I may be able to rush the fabric to me (*additional charge applies). It can take up to 3 weeks just for me to receive fabric depending where it's coming from and I do work full time as well. I strive for sooner, though it is not always possible.